FincaHotel Can Coll  -  Sóller, Mallorca (Spanien)  -  Tel. +34 971 633 244  -  FincaHotel  -  FAQ



You can make a direct booking with us either by using the contact form on our website, sending an e-mail to info@cancoll.com with your desired holiday dates or by calling us on 0034 971 633 244.

Booking Enquiries
Nothing at all. In order to guarantee your reservation, we just need to know your name, an address and the details of your Visa or MasterCard credit card. Ca. two months before your arrival, we will charge this credit card for a down payment of 20% of the total holiday cost.
A cancellation can be made completely free of charge up to eight weeks before your holiday is due to start. A cancellation made up to four weeks prior to your arrival will cost 20 % of the total cost. A 50% cancellation fee will be charged for cancellations made less than 4 weeks before the start of your holiday and any cancellations made less than 2 weeks before the date of arrival will incur a charge of 100% of the total costs.
Unfortunately, we are not permitted to offer you a travel cancellation insurance as we are not an insurance company and do not have the appropriate licences required for this.

You can purchase travel cancellation insurance straight from your insurance broker or using your credit card at your bank. Alternatively, the AA or RAC also offers a low-priced travel cancellation insurance policy
It is about 40 minutes by car from Palma de Mallorca Airport to us at the FincaHotel Can Coll in Sóller.

You can find detailed directions Here
We do not offer an airport shuttle service. However, we would be happy to arrange a chauffeur service to bring you to the FincaHotel, this will cost around €120. Depending on the time of day, a taxi from the airport to the FincaHotel will cost around €55.
We are happy to offer you rental cars exclusively from our partner SIXT.
You will find a direct link to SIXT with a list of their current prices under the tab Partners.
We always recommend hiring a car so that you can explore the beauty of Majorca at your own pace.
Of course – you can also reach the FincaHotel by bus or with the historic train to Sóller. To do so, you need to take the bus from the airport to Plaza España in Palma and then take the historic train or bus 211 to Sóller. From there, it’s just a short distance to find us at the FincaHotel.
Depending on the time of day, a taxi from the airport to the FincaHotel will cost around €55.
As a rule, we prepare all rooms to be ready for new guests from 3 p.m. But of course, we always do our best to make sure that our rooms are ready for you to use as early as possible. If you have an early flight, it goes without saying that you are warmly welcome to join us at the hotel in the morning for a second breakfast or to spend some time enjoying our extensive gardens.
If you have an early flight, it goes without saying that you are warmly welcome to join us at the hotel in the morning for a second breakfast or to spend some time enjoying our extensive gardens.
We kindly ask all of our guests to vacate their rooms by 12 p.m. If you would like to leave at a later time, please simply let us know – we are certain to find a satisfactory solution.
If it is possible, we are happy to offer our guests the option of checking out later. This costs €40 and covers the use of the room until 6 p.m. at the latest.
You can pay your final bill on the day of your departure. We accept payments made with VISA or MasterCard credit cards, debit cards or cash (EUR).
Yes – we have a pool. It is situated in our garden, a short distance from the main house and designed to be an oasis of peace and enjoyment.
Our swimming pool is 12 metres long, 6 metres wide and is 60cm (shallow end) to 2 metres (deep end) deep.
Our garden, which spans 1.5 hectares, offers many areas where guests can retire to enjoy the peace and quiet. Starting with our FincaRestaurant Terrace to our Buddha Chili Corner, our cistern and the swimming pool – our garden is full of cosy hidden corners.
We are a very child-friendly hotel and are happy to welcome children of all ages to our hotel.

We love Kids
Guests who wish to bring their dog are required to book a room with a terrace. We charge €15 per night.
Our sumptuous à la carte breakfast is served every morning from 9 a.m. until open end. And we don’t just say that, we really mean it. We wait for everyone and don’t want our guests to feel rushed in the morning, no one should have to worry about getting to breakfast on time.
Yes – our FincaRestaurant is open to guests 5 days a week. As a rule, the restaurant is closed on Thursdays and Sundays, and we do not offer any room service. Otherwise, we are open every evening. We usually offer a special themed evening on Mondays and Fridays when we serve a wide variety of tapas specialities or organise a barbecue evening.

Upon arrival, we can tell you all you need to know about the events we will be offering during your stay with us.

You are also welcome to find out more information here via the link Restaurant
No, we do not offer any half-board package at our FincaRestaurant.
All of our rooms include a bathroom with hand towels and bath towels as well as larger towels for using at our pool. In addition to this, every bathroom also has a good hairdryer. See next question – unnecessary?

The rooms are all fitted with their own air-conditioning system and heating for the colder days on Majorca. Each room also includes a safe and a television, which is tuned to receive English language programmes such as CCN, NBC and BBC World”

In the wardrobe you will also find enough clothes hangers and an umbrella in case it should rain during your stay.

Additionally, you can find out more information about our rooms HERE .
No – you will find a high-powered hairdryer in every bathroom.
No – we make sure to provide plenty of towels in every room. This includes one large pool towel for each person, which you are also welcome to take with you to the beach.
The nearest beach is in Port de Sóller, which is just 5 minutes away from the FincaHotel by car. We can tell you more of our insider’s tips upon arrival.
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